Voice Assistant in Hotels, Canada : Enhancing Guest Experience

Boost Productivity and Cut Costs with Power Automate 

Being in charge of a business in the hospitality Industry can be like juggling multiple tasks. Checking customer bookings, updating client requests and preferences, and tracking satisfaction ratings are tasks that take only a few minutes to do per guest, if done one by one. However, this can take a lot more time and effort if replicated multiple times for each task. Hence, collectively costing businesses a lot as well. In this case, services such as automation and an AI voice assistant in hotels, Canada, will be helpful. These Microsoft Power Automate is one of the easiest tools that can help enhance guest experience in hotels across the country.  

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In a study done in 2024, it shows that more than 80% of business leaders agreed that AI-powered automation is effective in increasing productivity. No matter what you are dealing with, Power Automate makes assisting your guests easier. Not only will it be able to provide contactless service, but it can also be programmed to assist using hotel voice bots.  

Meet Your New Digital Assistant 

Power Automate is a Microsoft application that assists in automating repetitive tasks such as checking in and out of guests and tracking guest experience. It can also do the mundane tasks such as sending customer requests through contactless service and create an AI voice assistant in hotels, Canada. What makes it better is that it does not require any coding from your team. It has an easy-to-use drag and drop interface accessible via desktop, mobile, Teams, and web browsers which are end user-friendly.  

Why Should Hotels and the Rest of the Hospitality Industry Use It 

Every guest matter in the hospitality industry. Power Automate helps reduce time spent on repetitive tasks by cutting down on manual work. Additionally, it can be trained to have a voice assistant in hotels Canada. As such, rather than using multiple apps or third-party hired assistance to accelerate your hotel-related processes, you can create basic workflows, to make a faster job. It is akin to having an individual virtual assistant for your guests and staff that never requires a break. Moreover, your team doesn’t have to create everything from scratch as there are hundreds of built-in templates within the system.  

Everyday Tasks Made Easier 

Power Automate is not just about the cool capabilities and voice assistant in hotels Canada. It is solving practical applications. Here are some everyday business uses:  

Guest Check-in and Check-out

Cut the lines during these crucial steps. Now, your guests are able to get into their room quicker and leave with contactless service as well. 

Personalize Guest Experience

Send welcome emails, provide redeemable gifts and vouchers, and provide an avenue for your customers to update bookings requests as needed. You may even add a hotel voice bots assistance for an added “wow” factor. 

Sales Leads

When a potential guest views your landing pages or inquiries about services, your team can automate follow-ups, assign reps, and log the activity. 

Expense Reports

Aside from exquisite guest experience, operational necessities are also made easier and faster. Effortless collection of receipts, tallying expenses, and filing of reports. 

New Hires

Add a team member seamlessly with automated account setups, document sharing, contactless service training, and orientation meetings. 

New Projects

Launch projects with automatic task lists, team roles, and tracking tools. 

All these are timesaving, error-reducing, and employee-friendly.  

Key Features That Power the Platform 

Power Automate is powerful and convenient to use, especially with all the different features. This includes having dozens of templates that are ready-to-use as well as more than 300 connector links to apps such as Outlook, SharePoint, GoogleDrive and even social media platforms like Twitter. Moreover, it has options for adding triggers and their corresponding actions such as saving and sending files and messages. More importantly, these workflows can be created and managed using any computer, including mobile devices. This ensures that you and your team continue to provide excellent guest experience even off-site.  

Built with Security in Mind 

Built on Microsoft’s secure cloud platform, Power Automate offers enterprise-grade protection for your guest experience information, data, and workflows. It connects well with the Azure Active Directory, controls permissions, and provides access control. What you can do is to filter the flows, keep track of the activity, and safeguard sensitive data. Furthermore, it also runs on legacy software. This implies that there is no step to tear out old systems because Power Automate is also compatible with them.  

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Advanced Features for Bigger Gains 

You can have more automation by using Power Automate with Robotic Process Automation (RPA) that can be used to develop a digital voice assistant in hotels, Canada. It emulates human language, mouse clicks and keystrokes, and it helps with work in older systems lacking APIs. 

There are two kinds of RPA flows:  

Attended RPA 

Works with you, ideal for semi-automated tasks. 

Unattended RPA 

Runs in the background after a trigger, no human needed for contactless service.  

Then there is the Process Advisor that breaks down the working of your team. It identifies delays and bottlenecks to allow you to smarten up and automate better to create the best guest experience in the industry.  

Five Ways It Helps Teams Stay on Track 

Auto workflow can be a very big gain for project managers in the hospitality industry. Here’s how:  

1. Faster Approvals

Design approval flows on documents or budgets. Forget long email threads and follow-ups—automated flows keep things moving without reminders.  

2. Organized Documents

Monitor changes made to files and be in the current version. 

3. Live Reports

By connecting with Power BI, you can showcase up-to-date reports on task status, feedback on guest experience, and budget progress. 

4. Instant Notifications

Receive Teams notifications about the completion of tasks or the upcoming deadline and never miss an update.  

5. Better Task Control

Be able to set reminders in templates, create meetings, and manage tasks with ease. 

Get Started in Minutes 

It does not matter that you do not spend weeks training. All you have to do is access the Microsoft 365 portal, open Power Automate and select a template. Save it and make the steps customizable to your workflow. Once set, your flow operates quietly in the background. 

Small businesses are able to do much with Power Automate, with little effort. It allows you to automate work, minimize the number of mistakes, and have your staff concentrate on value-adding work. 

Ready to Automate? 

Automation is no longer a luxury. It is an essential need for businesses, especially in the hospitality industry. Power Automate helps you boost efficiency with a voice assistant in hotels, Canada. 

Need assistance with creating your first workflow, IT management and overall cybersecurity? 

Contact us here at EB Solution now!