Business operations nowadays are heavily reliant on technology. This is because IT systems support daily operations which include handling customer data, managing remote support teams, updating inventory, and online presence for marketing, among others. Because of this, the business is also exposed to threats and downtime that associated with IT operations. On the other hand, the cost and time involved in having a robust IT department in the organization are expensive. That is why most companies now seek providers of outsourced IT services.
Top 5 Benefits of Outsourced IT Services
Although you are partnering with a provider of outsourced IT services, this does not imply the loss of control. This is what a lot of business owners fear. In reality, it allows for accessible experts that help you minimize risks, while your systems run effectively.
The first challenge of creating your own IT team is looking for the right person to do the job. In a recent study, it showed that the widening gap in cybersecurity resilience between small to medium businesses (SMBs) and larger corporations is affected by the availability of talented professionals who can actually do the tasks needed. Most of the time, these IT professionals are either employed by big companies with deep packets. Therefore, hiring them would be a challenge in and of itself. Additionally, having the right personnel for your SMB does not guarantee longevity and loyalty of service. This is considering that they can be hired by another company anytime with better pay.
Moreover, those IT professionals who would want to own their time, expand their knowledge through training, and acquire their own tools, become providers of outsourced IT services. By taking advantage of their services through outsourcing, you have quick access to professionals who are well-informed about the latest technology and security practices without the need to develop them in-house.
In the event that you do get the right personnel who will stay loyal to your company, the challenge would be the cost involved for their salary benefits and maintaining your network infrastructure. This is because aside from the staff, you also need the right tools to ensure that your in-house IT team is effective. Hence, benefits, training, turnover, and salaries add up rapidly. Taking on outsourced IT services is a cheaper and more predictable alternative. This is because under a managed provider, you only pay when the services are required. Hence, saving you from expenses related to overhead, office space, and continuous certifications while still having access to highly qualified professionals.
One of the biggest tech-related problems for businesses is cybersecurity. This is because a single data breach is enough to ruin a reputation, run down the business, and face the risk of legal repercussions. However, by getting outsourced IT services, you add another layer of stronger security measures. Here at EB Solution, for example, we perform risk assessments, monitor your systems 24/7, and ensure compliance with industry standards. Hence, ensuring compliance with data privacy and industry standards. This is a proactive measure that will protect your business against any upcoming threats. A small internal team would be unable to do this unless provided with huge capital for system and tools acquisition and maintenance.
For every hour that you or your staff spend on trying to DIY your IT systems is also another hour lost in business development. Having outsourced IT services allows your team to do what they are best at. Your team can focus on assisting customers, innovating products or services, and creating value. Your trusted provider of outsourced IT services will look after the system updates, troubleshooting, and monitoring so you can run your business with minimal disruptions. Additionally, because everyone is doing what they specialize in, this enhances productivity and decreases the stress of the management and employees.
Business evolves through seasons, customer demands, supply of goods and services, among other factors. Having outsourced IT services and support, we can work with you during the mostly highs, and sometimes, lows of business. This is in contrast to having your own team and tools. This needs constant salary and upgrades, no matter what your business situation is. Outsourced IT services grow with you and adjust to your needs. Additional seasonal assistance required? Your provider is able to add services in a short period of time. It is equally easy to downsize during down times. This lets your business remain agile without incurring the cost of fixed employees.
Although the top five advantages are cost savings, expertise, security, focus, and scalability, outsourcing has additional benefits such as:
EB Solution assists companies of all sizes in Canada who want to outsource their IT requirements. We offer our IT management services in the field of cybersecurity, disaster recovery, business continuity, and AI business solutions. Collaboration with us, you and your business can minimize risks, save finances, and have a sense of security as they feel that their IT is in competent hands. We believe that technology is supposed to push your business and must be available to all, not just the larger corporations. With us by your side, you can take control of your future with technology that works for you, not against you.