What Is an MSP and How Can They Help Your Business?

In today’s interconnected world, it is now almost impossible to do business without technology playing a role one way or another. This is because IT systems support day-to-day activities through communication tools, data storage, etc. However, when dealing with growing teams, your company’s network infrastructure can be too much to handle in-house. This is where a Managed Service Provider (MSP) should come in. If you ever asked “What is an MSP?” This will answer and clarify details about what this buzzword is all about. 

What Is an MSP and How Can They Help Your Business

What is an MSP? 

A company that offers to manage other businesses’ IT services is called MSP or Managed Services Provider. This means that MSP clients and their businesses do not need to have their own in-house IT team. Instead, they collaborate with specialists from the MSP who take care of your technology requirements. But aside from knowing what is an MSP, it is also important to note what services are being provided. Most of the time this will include monitoring of the network, cybersecurity and threat protection, cloud backup and data replication, software and hardware management, and employee training and help desk. Simply put, an MSP ensures that your systems operate efficiently, safely, and at an affordable cost. 

Why Small and Medium-Sized Businesses Turn to MSPs 

Setting up and managing your own IT system is possible. However, for small and medium-sized businesses, this can be time-consuming and costly. Not only because of the need to purchase the hardware and software to create the network infrastructure but also the salary and benefits of full time personnel. On top of this, regular training and software updates are also necessary to keep everything effective and functional. Since technology is evolving rapidly, most small and medium-sized businesses are not able to keep up with this otherwise. 

So what is an MSP? It fills the gap of needing competent professionals and high-end tools without having to create your own IT department. The cost becomes predictable since pricing is subscription-based. Additionally, they come with expert IT professionals that can do 24/7 surveillance to avoid downtime. Lastly, services and packages can easily be scaled up or down, depending on your needs. Ultimately, helping out small and medium-sized businesses acquire technology that larger corporations enjoy.  

Key Benefits of Partnering With an MSP 

1. Cost Efficiency

Training and recruiting an IT team is costly. Salaries, benefits, and turnover accumulate fast. Under MSP, you pay a fixed amount in exchange for continued services. This makes the expenses predictable and controllable. 

2. Improved Security

One of the largest threats today is cybersecurity. One data breach could damage reputation and revenue. MSPs offer good security features, including firewalls and encryption, which ensure that your data is secure.  

3. Scalability and Flexibility

The bigger the company, the bigger the IT requirements. An MSP can be scaled, providing capacity during peak time and scaled down when the demand declines.  

4. Access to Expertise

Technology evolves daily. MSPs do not fall behind in the latest tools and practices. It means that you can take advantage of the professional knowledge of your business without spending on in-service training. 

5. Business Continuity

Cyberattacks or unforeseen circumstances, such as outages, can put a stop to operations. MSPs provide backup and disaster recovery systems to ensure that you continue working even during emergencies. 

What to Expect When Working With an MSP 

Now that you know what is an MSP, here is what your business can expect from a reliable provider. First, they start with evaluating your existing systems. This assists in finding areas of weakness and improvement. It also helps them prioritize issues depending on severity and necessity. From that, they develop a customized plan that suits your requirements. After setup, a trustworthy MSP like EB Solution, would offer continuous monitoring, updates, and troubleshooting. Moreover, they should be reachable and responsive should any of your staff encounter any issue at any time. They act as your company’s IT partner since they are always behind the scenes to ensure your business is safe and efficient.  

How We Help at EB Solution 

Here at EB Solution, we offer our trusted, reliable, and reachable MSP services to businesses across Canada. Our mission is easy: to make you worry less and leave your technology to us. We handle cybersecurity, IT management, business continuity and disaster recovery, and AI business solutions. With us, you save time dealing with IT issues so you can concentrate on the only thing that is important to you: growing your business. 

Start by talking to our consultants today!