Why Your Business Needs a Managed Email Service

Every modern business uses email. It is one of your major modes of communication with clients, project management, and suppliers. Most deals are closed and signed, also with the help of email. However, what happens when your inbox becomes a security risk, or worse, is taken down? Email problems, such as spam overload, phishing, and downtime, can hinder the operations of small business owners. That is where a managed email service comes in. Here at EB Solution, we have experienced firsthand how managed email changes the face of business communication. It helps secure business communication while keeping it efficient.  

Why Your Business Needs a Managed Email Service

The Issue with Unmanaged Email 

Simple email configurations are mostly free or part of the web hosting. These features are continuously used by many small businesses. The problem, however, is that although these systems are very convenient initially, they become weak and untrustworthy over time. One of the most common problems encountered includes multiple and frequent downtime that leads to loss of opportunities and failed communications. Another issue is the overwhelming number of spam emails that eat up time from all the filtering and deleting needed to get rid of them. In the same vein, spam emails can cover valuable communication threads, hence missing chances to connect with customers and close deals.  

Moreover, security challenges also arise from these spam emails. Phishing, malware, and data leaks are a few consequences of poor security. Lastly, storage problems can also happen. This lack of space eventually leads to the inaccessibility of important messages. Such problems not only slow you down but also jeopardize your reputation. Clients demand fast and safe responses. One email or data leak may cost not only money, but also credibility. These are problems that can be solved with a managed email service.  

What a Managed Email Service Does 

A managed email service deals with all issues related to email accessibility and optimum performance. Hence, allowing your staff to worry only about what is more important for your business operation. A managed IT service provider such as EB Solution will be in charge of some tasks that your business will be able to benefit from. This is an enterprise-level performance and enterprise-level workload with a managed setup. 

Email hosting 

The security of message delivery in terms of reliability and security. 

Spam and threat filtering 

Filtering messages before they come to your mailbox. 

Data backups 

Eliminating loss of messages through effective storage and recovery mechanisms. 

User management 

Add, delete, and manage access to employees with ease. 

24/7 surveillance 

Timely solution to problems before they impact your business. 

Why Security Comes First 

By now, it has become widely known that cybercriminals prefer infiltrating smaller businesses because they are usually unguarded. Hence, one random email is all that phishing attacks, ransomware, and data theft needs to get through the system. However, with a managed email service provider, they can keep you and your business away from these risks using advanced encryption, multi-layer spam filters, authentication protocols, and regular updates. Security is not something that is optional at EB Solution. Our proactively managed email clients enjoy uninterrupted real-world business protection and threat defense.  

The Cost of Downtime 

Each minute that your email is not running is lost productivity. Employees are unable to communicate, customers are not able to contact you, and deals are dropping down the drain. Managed email services are guaranteed to have a high uptime by having redundant infrastructure and also by professional maintenance. That means you don’t miss any customer communication, your staff are productively doing their tasks, and you get the peace of mind knowing that all communications are open, stable, and reliable. Managed email service is not simply a matter of keeping emails but keeping your business going strong.  

Scaling Made Simple 

As your business grows bigger, so does your need for better communication tools. This is because older systems may no longer be able to support new users or storage requirements. With managed email systems, your communication tools can be scaled easily. It only takes a few minutes to add new accounts, change permissions, or add productivity apps, not days. This scalability allows you to expand without reaching technical limits. You can have five or fifty employees, and your communication remains flowing and safe.  

Productivity and Collaboration 

Email is no longer about sending messages; it has now become a means to stay connected. Managed email services are connected to all apps, e.g., calendars, contacts, and collaboration platforms such as Microsoft 365 or Google Workspace, thereby making it multifunctional and convenient. These integrations enable teams to book meetings in real-time, securely share files, and communicate anywhere and everywhere. This makes work easier among the teams, particularly in the case of hybrid and remote work arrangements. All things running in the background keep your team focused and productive. 

Empower Your Business Communication with EB Solution 

At EB Solution, our expertise lies in ensuring that communication between Canadian businesses is reliable and safe. In our managed email service, we include migration without interrupting your operations, reachable customer support 24/7, and growth-ready plans that fit your business. Hence, we do not simply host your email, but more importantly, we secure your business reputation. Email management should not be a challenge. Spam, downtime, and security risks are just some of the reasons why traditional email setups are unable to keep up with modern times. By letting professionals handle your communication, you are then able to concentrate on what is important, which is expanding your business. 

Talk to us today about this service!