Expert IT Support For Toronto Organizations

Information technologies could play a vital role in businesses growth, but not all companies have equal access to them. SMBs, in particular, face significantly more challenges with IT planning, deployment, implementation, and maintenance, due to lack of manpower, knowledge or funding. Fortunately, EB Solution comes through to help businesses become equally competitive with their larger counterparts.

Toronto IT Support

Toronto IT Support Services from EB Solution

Here are some of the services that you’ll get from EB Solution:

Business Continuity and Disaster Recovery (BCDR)

Growing a business is hard. It takes months and years, and even decades for some. And to see it all come crashing down after a simple data breach, a ransomware attack, or an accident in a server room, would be devastating. Years of work, tons of business data, all gone in the matter of minutes. To avoid any data mishaps, an efficient and reliable backup strategy is essential. Business continuity services are more than just restoring a system after a disaster. Business continuity services ensure that not only the data restored to the pre-accident state, but your team can continue their job in a shortest time possible (it may take as little as 5 min).

As your trusted Toronto IT support agency, EB Solution aids your data recovery and business continuity efforts in the following ways.

  • Instant data retrieval – We’ll retrieve backed up version of your digital assets from the secure cloud storage in couple of seconds to ensure you’re up and running in no-time.
  • Regular backups – Our reliable systems automatically backup your data every five minutes to ensure it’s safety.
  • Reliable technology stack – We’ve partnered with the best cloud technology providers and deploy best-in-class tools to secure your data.
  • System monitoring round the clock – Your staff won’t always be available 24/7 to look over your system, but we’ll always be on standby to protect your data from threats and criminals.

Cybersecurity Services

More than 25% of all US businesses are completely online. And how many more are heavily reliant on information technologies?
But with growing dependence on IT also grows frequency and severity of cybercrime. That puts small and medium-sized businesses more at risk since they have a hard time accessing advanced cybersecurity solutions.

EB Solution ensures a level playfield for Toronto businesses with the following:

  • Cyber threat protection capabilities – Hackers are getting smarter and more creative. Commercial anti-virus program you bough last month may not protect you from newly created malware. Fortunately, we have an access to high-grade cybersecurity solutions that have excellent threat detection and prevention capabilities which are being updated constantly.
  • Data leak prevention and secured access – Instead of waiting for an actual attack, we are always ahead of cybercriminals, continuously identifying and sealing potential loopholes before they’re exploited. We also ensure security at every access point to prevent data leaks.
  • The dark web monitoring – Surface security isn’t enough. We also keep an eye on the dark web since most of the stolen private data ends up there.
  • Security awareness training – We conduct phishing simulations to help employees understand the nature of these attacks and how they should address them.

VoIP Services

Legacy phone systems cost organizations thousands of dollars in extra expenses annually. They also require numerous software and hardware upgrades and regular maintenance to compete with IP telephony. Why not switch to more reliable and cost-effective VoIP services?

Our communicating bundle has all these functions in a unified easy-to-use system:

  • Instant messaging – We’ll ensure quicker communication between your teams and prospective customers via social platforms and hosted chatbot services.
  • Multi-platform access – Users can use any platform to access our VoIP telephony provided they’re connected to the internet. This means you’ll always access our services on the go.
  • Call recording – Some calls may require future reference and must be recorded. Our call recording tools will safely retain the information for future use and service improvement.
  • Video/audio conferencing – Part of our VoIP telephony entails seamless video conferences.
  • Desktop sharing – We’ll let your team access particular desktop apps remotely, update information, and post results without physical presence.
  • Hosted fax services – The good old communication tool has gone digital. No need to acquire fax hardware, just use an app.

Network Services

Acquiring enterprise-grade network hardware or recruiting a dedicated experienced network administrators isn’t cheap. Most SMBs can’t afford such expenses. EB Solution can address all your networking needs, from design and documentation to installation, monitoring, and maintenance.
All the businesses are unique, in size, in structure, in complexity. That’s why our network solutions are tailored according to specific business needs. But all of them come with the following benefits:

  • Free evaluation – you can schedule it right now.
  • Security and maintenance – We use technologies like: Risk Mitigation, PCI Compliance, User-based Access Control to keep your data and processes safe, and accessible at any time and from anywhere.
  • A complete engineering scope – You get all our network engineering services, such as monitoring, management, and design, in one place.
  • Business intelligence through statistics and analytics – our services don’t stop at installation and maintenance of your network infrastructure. We can also help you grow by gathering business intelligence.

Reach Out to A Reliable IT Support Provider

Partnering with a reliable IT support agency like EB Solution will relieve you from the complexities of technology and let you focus on the core aspects of your business. Schedule a quick 10-15 minute call with our experts or leave us a message to find out how we can help your business succeed.

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